Senior Administrator, Client Services

Our client presents an exciting opportunity for a talented and experienced Senior Administrator to join their thriving Governance Services team. This full-time role is pivotal in ensuring high-quality administration for a dynamic portfolio of corporate and fiduciary clients, with a particular emphasis on delivering exceptional client service. Reporting directly to the Client Services Manager, the successful candidate will engage with clients throughout their lifecycle, from onboarding to ongoing administration, ensuring every interaction is handled with the utmost professionalism and care. This is a fantastic opportunity for someone eager to grow professionally with focused mentoring and development support.

Job Duties:

• Manage and take full responsibility for the administration of a diverse portfolio of corporate and fiduciary clients.
• Develop and maintain strong client relationships, ensuring expectations are met and exceeded.
• Provide technical support and training to colleagues as required, enhancing team capabilities.
• Handle day-to-day activities effectively, ensuring timely processing of work and adherence to transactional and procedural deadlines.
• Oversee work delegation within the team to maintain high standards of client services.
• Undertake any ad-hoc duties as requested by management.

Job Requirements:

• Proven experience in corporate administration.
• Currently holding or actively pursuing a relevant professional qualification (e.g. STEP or CGI).
• Proficient in Microsoft desktop software, with a good understanding of Document Management Systems and Viewpoint being an advantage.
• Strong communication and interpersonal skills, with the ability to build lasting relationships.
• A positive and flexible approach to work.
• Exceptional organisational skills, with the ability to prioritise tasks and manage time effectively.
• Capability to work independently while being a collaborative team member.

What You'll Love:

You will thrive in a supportive, professional environment that encourages development and career growth. Our client values their employees' contributions and fosters a sense of teamwork and camaraderie. If you are passionate about delivering exceptional client services and are ready for a new challenge, this is the ideal role for you. 

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here