Manager, Operations & Business Support

Our client is an independent, leading provider of bespoke private wealth, corporate administration, and yacht services to companies, individuals, and families across the world. This role is focused on managing all aspects of the maintenance of the Guernsey Registry for both client and in-house entities, ensuring updates are completed within mandatory timelines. The successful candidate will ensure that beneficial ownership and control details are accurate in the database and at the registry, whilst maintaining statutory data and managing filings and Annual Validations. Additionally, you will be responsible for overseeing a team, fostering their development, and managing their career progression. Our client values collaboration, and you will also lead projects aimed at obtaining efficiencies through automated processing or Centres of Excellence. This position would suit a Trust and Company candidate transitioning to Operations or someone with relevant operations experience.

Job Duties:

• Manage all aspects of the companies’ registry, ensuring updates are made within required timelines.
• Engage with and assist in the management of any Registry Supervision visits; act as the point of contact for all registry matters.
• Ensure client-facing teams understand their obligations regarding the registry and provide timely information to the Operations & Business Support team.
• Maintain and manage the Key Data in the core database (Acumen), aligning all relevant fields and codes with Guernsey regulations.
• Support banking relationships and platforms, alongside maintaining the internal Data Protection Register.
• Champion the values of the organisation by promoting a culture of professionalism, teamwork, and leadership.
• Demonstrate commitment to personal development by attending relevant seminars and workshops, and by actively seeking to improve knowledge and skills.

Job Requirements:

• Minimum of 5 years’ experience in a relevant role.
• Successful attainment of a relevant professional qualification (e.g., CGI or STEP).
• Previous experience in the Trust and Company industry is essential.
• Experience making submissions via the Guernsey Registry.
• Strong communication skills and the ability to build relationships across the business.
• Understanding of sector risks, including data security, people-related issues, and regulatory risk.
• Sound knowledge of industry best practices in operations and risk management.
• Experience in the Private Wealth / Corporate Services sector on a cross-jurisdictional basis.
• Demonstrated ability to produce technical reports and manage projects with minimal supervision.
• Good presentation skills and sound judgement; ability to coach and mentor junior colleagues.

What You’ll Love:

You will be part of a dynamic and open culture that values every voice. Our client prioritises teamwork and collaboration, providing a supportive environment where you can thrive. You will have the opportunity to lead and develop a team while engaging in transformative projects that have a meaningful impact. The role offers a chance to continue your professional development within a respected organisation that is committed to excellence in the services it provides. Embrace the opportunity to be a part of a reputable team where your contributions are valued and recognised.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here