This role is for a Mobile Device Management Service Manager and is expected to deliver a comprehensive service management and customer support function centred in a retail environment. The position requires a commitment of 37.5 hours per week from Monday to Friday, with the postholder spending a minimum of three days weekly focused on managing a key customer Mobile Device Management (MDM) contract. Responsibilities include ensuring that mobile devices, users, tickets, and service requests are managed securely and in accordance with established processes and Service Level Agreements. The role entails day-to-day operational delivery, coordinating work, addressing routine requests, escalating specialised issues, and maintaining effective communication with customers to foster a positive service experience. In addition to MDM responsibilities, the candidate will provide support for door-to-door and home-visit activities while also offering shop-floor assistance as needed. This multifaceted position plays a crucial role in ensuring customer satisfaction and operational efficiency. Click here to read more

The Trainee Accountant will be responsible for supporting the accounting function by delivering high-quality financial reporting and operational outputs across a diverse portfolio of entities, including venture capital funds and associated structures. This is a full-time position based in Jersey, allowing for professional growth and skill enhancement in fund accounting. The role involves various aspects of bookkeeping, management accounts preparation, compliance support, and client service. The successful candidate will perform essential bookkeeping tasks, maintain general ledgers, conduct bank reconciliations, and assist with audit preparations. Additionally, there will be opportunities for training towards a professional qualification. The position is vital for ensuring that all financial data is accurately recorded and reported, contributing to the overall operational success of the department. Click here to read more

This position involves supporting the delivery of a high-volume and technically complex portfolio of recurring and ad hoc accounting obligations across multiple regulated structures. The role encompasses preparing annual accounts for both audited and unaudited entities, management reporting, tax compliance, and other financial deliverables, all while ensuring accuracy, timeliness, and a high standard of client service. This role requires a proactive individual who can contribute senior technical expertise during peak delivery periods and assist the wider team in managing an evolving workload. The ideal candidate will possess the ability to handle competing deadlines effectively and coordinate deliverables with both clients and internal stakeholders. This role offers the opportunity to develop and maintain technical knowledge through relevant training and professional development, contributing to overall team success. Click here to read more

The Ownership Manager, Yacht Services role focuses on overseeing and coordinating yacht-specific aspects for all yacht-owning special purpose vehicles (SPVs). This position involves liaising with third parties, including Captains, family offices, and ultimate beneficial owners (UBOs). The successful candidate will act as the primary point of contact for clients regarding yacht-related matters, ensuring a high standard of service. The role also requires conducting periodic client reviews, managing the Yacht Ownership desk, and leading a small administration team. Responsibilities will encompass the onboarding of new clients, management of yacht transactions, and the oversight of all policies and procedures within the Yacht Ownership team. The role will be based in Guernsey, with occasional travel required for client meetings and events. Click here to read more

This role involves closely collaborating with management to handle the day-to-day administration of various client funds and investment structures. Working in a hybrid mode, the position is full-time, based in St Helier, Jersey. The successful candidate will maintain and expand their knowledge of fund administration, ensuring compliance with policies and legislative requirements at all times. Responsibilities span administering a portfolio that includes venture capital and private equity structures, alongside developing strong relationships with team members and clients to provide professional service. The role includes ensuring adherence to KYC procedures and monitoring risk profiles while offering guidance to junior staff members. Furthermore, the role entails effective billing and debt collection processes, as well as fulfilling other duties as required. Click here to read more

This full-time position involves providing support and assistance to a team of fund administrators, ensuring the delivery of professional fund administration services to a diverse range of entities. The role operates in a hybrid mode, based in St Helier, Jersey. The successful candidate will become familiar with relevant instruments and agreements, manage correspondence efficiently, and prepare detailed notes of communications. They will take on the responsibility of being the immediate point of contact on allocated cases under supervision, assist with maintaining accounting records, and handle the billing process. Additionally, the candidate will monitor aged debt positions and collaborate with the Accounts Department to enforce control over debts. Awareness of local regulatory requirements is necessary, and the ability to escalate issues to management when necessary is expected. Click here to read more

This role sits within a regulated Insurance Management and Brokerage business, responsible for supporting the delivery of insurance management and broking services across a diverse portfolio of clients. Initially, the focus will be on a select number of key general insurance clients, encompassing home and healthcare programmes. The role involves managing day-to-day policy administration, claims, reinsurance reporting, and operational processes in accordance with management agreements and service levels. Additionally, the position includes supporting a range of South African life insurance clients, incorporating branch and multinational structures. Over time, the responsibilities will expand to involve greater participation in broking activities and broader insurance management client work. This is a hands-on role offering meaningful responsibilities and is suited for an organised and proactive individual capable of taking ownership of client servicing, supporting junior colleagues, and contributing to the growth of the business. Click here to read more

This temporary role is crucial to maintaining effective business-as-usual (BAU) operations within a significant programme of change at a leading international bank and wealth manager. The successful candidate will assist in strategic transformation initiatives across payments, custody, and core banking. The position offers an opportunity to enable the organisation to release capacity from core teams, ensuring continuity of operational delivery. As part of a collaborative and innovative environment, the administrator will handle various operational tasks that support successful execution of strategic initiatives. The role requires a commitment to meticulousness and a proactive attitude toward problem-solving. Key responsibilities include processing SWIFT payments, managing client transactions, and supporting ad hoc projects, all while maintaining high standards of service. Click here to read more